Shipping

With Christmas coming up, I have restocked everything and it's all ready to go. I will be shipping all orders within 2 business days. I will continue to mail orders right up until Christmas. Please note that although I will get your orders out the door and into Auspost's hands quickly, I have no control over how long they take to deliver it.

If you want to look up how long your order should take, use the shipping calculator on the Auspost website here, but add a few days on for the delays that Auspost usually experiences in the lead up to Christmas. Everything is sent from Shepparton Nth, Vic (3631). Pick up is also available. See below for details.

Christmas Order Cut Off Dates: Place your order before the below dates for it to get to you in time for Christmas. After these dates, I will still send orders, but they might not arrive in time for Christmas.

Within Australia: 

VIC: 12th December for Parcel Post, 17th December for Express Post

NSW/QLD/ACT/TAS: 10th December for Parcel Post, 17th December for Express Post

SA (metro): 10th December for Parcel Post, 17th December for Express Post

SA (rural): 6th December for Parcel Post, 13th December for Express Post

NT (metro): 4th December for Parcel Post, 13th December for Express Post

WA (metro): 10th December for Parcel Post, 17th December for Express Post

International: Please check the Auspost website for details specific to your country. Please choose Australia Post (Express) and order by 7th December if you need your items for Christmas.

 


All 10mL mask sachets are shipped free worldwide (without tracking). 

For all other products:

Shipping within Australia:

Free Express Shipping for orders over $70.

For orders under $70:

Standard Shipping - $8 flat rate, 1-10 business days (excluding processing/making time)

Express Shipping - $13 flat rate, 1-5 business days (excluding processing/making time)

 

Local Pick Up:

I am in Shepparton North. If you would like to pick your order up, select pick up as your shipping option and then wait for me to tell you that your order is ready. If you've got a day in mind, pop it in the notes when you are checking out. If pick up isn't showing as an option, use the coupon code "PickUp" to set shipping charges to free (this coupon code is only for pick up orders and orders using this coupon code will not be shipped!) Please remember that I don’t have a store front, this is my home, and so you will need to tell me when you are planning on coming and so that I can make sure I’ll be here and that your order is ready.

 

 

International Shipping:

International shipping is calculated by weight in the shopping cart. Quite often, you'll be able to get a few things into your package without the shipping price increasing. You can play around with this in the cart. Please keep in mind that customs charges may apply, which I have no control over. These are charges applied by your own government that you will need to pay.  

Standard Shipping - This is the most popular option. It includes tracking and arrives at most international destinations within 2 weeks but has been know to take up to 4 weeks.

Express Shipping - This is the fastest service. It includes tracking and arrives within 1 week to most destinations.

 

Customs Charges:

Please be aware that all international orders, no matter which shipping option is used, may be subject to additional duties, import taxes, or brokerage or customs fees upon delivery. These fees are calculated by customs officials, and are difficult to estimate prior to shipment. I cannot provide inaccurate information to customs officials. Please also be aware that delays in customs are becoming increasingly common. Packages may take longer to get to international destinations, and unfortunately, I can't prevent this or speed up the process.